Privacy Policy for Total Body Performance

Effective Date: 5/11/2021

At Total Body Performance, located in Mason, we prioritize the privacy and security of your personal information. This Privacy Policy details our practices regarding the collection, usage, and protection of your information when you engage with our services or visit our website. By accessing our website or utilizing our services, you consent to the terms outlined in this document.

Information We Collect

• Personal Information: We may collect personal details such as your name, contact information (email address, phone number, address), date of birth, and other data you voluntarily provide.

• Financial Information: For purchases or payments via our website or services, we collect payment details including credit card numbers and billing addresses.

• Health Information: As a chiropractic practice, we collect health-related information you provide, necessary for offering suitable and safe services. This includes details about medical conditions, injuries, and other health-related information.

• Usage Data: We gather non-personal data about your interactions with our website and services, such as IP addresses, browser types, device information, and usage patterns, to improve our website and your experience.

Use of Information

• Personalization: Your personal information helps us personalize and enhance our services, including customizing our communications and recommendations to your needs.

• Communication: We use your contact information to send updates, newsletters, marketing materials, and other relevant service information. You may opt-out of such communications at any time.

• Service Delivery: We use your information to provide requested services, respond to inquiries, process payments, schedule appointments, and support customers.

• Legal Compliance: We may use and disclose your information as necessary under laws, regulations, legal processes, or governmental requests, and to protect our rights and safety or those of others.

Data Security and Retention

• Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage method is completely secure.

• Data Retention: We retain your personal information as long as necessary for the purposes outlined in this policy or as required or permitted by law.

Sharing of Information

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in our operations. These providers are obligated to maintain the confidentiality of your information and are restricted to using it solely for tasks on our behalf.

• Legal Obligations: We may disclose your information when required by legal obligations.

Your Rights and Choices

• Access and Correction: You have the right to access and update your personal information. Contact us using the details provided below to review or modify your information.

• Opt-out: You can opt-out of receiving marketing communications by following the instructions in the communications or by contacting us directly.

Children's Privacy Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us to have it removed.

Changes to this Privacy Policy We reserve the right to update or modify this policy at our discretion. Changes will be effective immediately upon posting the updated policy.

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If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 513-972-8272 or info@tbpchiropractic.com.